Privacy Policy Digital toolbox Go Healthy

Effective date: March 8, 2024

 

Go Healthy & Co (“us”, “we”, or “our”) operates the https://www.gohealthyco.com website (hereinafter referred to as the “Website”) and the Go Healthy & Co digital toolbox, which includes a dashboard for therapists and a mobile application for patients (hereinafter referred to as the “Service”).

 

This Privacy Policy (“Policy”) explains how we collect, use, and disclose Personal Information we receive when you use our Service or our Website or otherwise interact with us, whether online or offline. It also outlines your rights and choices regarding your Personal Information, and how you can contact us with any queries, requests, or concerns you may have.

 

By using the Service, you consent to the collection and use of your personal information in accordance with this Policy. Definitions used in this Privacy Policy are consistent with those in our Terms and Conditions, unless otherwise specified here.

 

Information Collection and Use

 

When interacting with us, you may provide Personal Information in various ways, including but not limited to:

 

– Registering to use our services;

– Engaging with our Service;

– Navigating our Website; and

– Communicating with us, whether through the app or email.

 

Types of Data Collected

 

Personal Data

 

While utilizing our Service, we may ask for certain personal information that can be used to contact or identify you (“Personal Data”). This may include:

 

– Contact details, such as your name, email address, telephone number, and home address;

– Basic profile information, such as your date of birth, gender, ethnicity;

– Account details, like username and password.

 

You have the option to receive newsletters, marketing, or promotional materials from us. If you consent to receive such communications, you can always opt-out by following the unsubscribe instructions in any email we send or by contacting us directly.

 

Health Data

 

Health data is considered a special category of Personal Data, including details about your health, lifestyle, and fitness, which you choose to upload to our Service. This data is used for internal operations, such as improving the quality and cost-effectiveness of the service we deliver to you and may also be used to remind you to engage with our Service.

 

Usage Data

 

We collect identifiers and usage data, such as your IP address, device information, and engagement metrics. This includes details like your device type, operating system, and unique device identifiers, helping us to understand how you interact with our Service.

 

Correspondence Data

 

We collect information from your communications with us, including any Personal Data present in your messages, emails, or surveys.

 

3rd Party Data

 

Your Personal Information may be augmented by data from third-party apps, devices, your healthcare providers, or other external sources, enhancing the service we provide.

 

Aggregate Data

 

We may use aggregated data for statistical purposes, which does not directly reveal your identity. This helps us understand user engagement and improve our Service.

 

Use of Data

 

We process your Personal Information for various purposes, such as registering your account, responding to inquiries, and providing our services. This processing is grounded in the performance of a contract, legal obligations, our legitimate interests, or, where necessary, explicit consent, especially for health-related data.

 

Retention of Data

 

Go Healthy & Co will keep your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, in compliance with our legal obligations and for internal analysis purposes.

 

Transfer of Data

 

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. For users in the EEA, Switzerland, or the UK, we ensure that data is stored and processed within the EEA to provide adequate data protection.

 

Disclosure of Data

 

We share your Personal Information with third parties only in ways that are described in this Privacy Policy, including vendors, service providers, healthcare professionals, and for legal reasons.

 

Security of Data

 

We prioritize the security of your data, implementing encrypted transmission and storage practices. However, no internet-based service can guarantee absolute security.

 

Your Data Protection Rights

 

Under the GDPR, residents of the EEA, Switzerland, and the UK have rights to access, correct, delete, or limit the use of their Personal Data. Requests can be made directly in your account settings or by contacting us.

 

Payments

 

We use third-party services for payment processing when purchasing the dashboard for therapists service within our Service. These payment processors adhere to the standards set by PCI-DSS for secure handling of payment information.

 

Links to Other Sites

 

Our Service may contain links to external sites. We advise you to review the Privacy Policy of any site you visit, as we do not control third-party sites or services.

 

Children’s Privacy

 

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

 

Changes to This Privacy Policy

 

We may update our Privacy